FAQ

Greetings, noble adventurers and fantasy enthusiasts! At Larp Fashion Shop, we strive to make your journey into the realms of medieval and LARP gear as seamless as the epic tales you create. Below, you’ll find answers to common queries about our products, shipping, payments, and more. Should your question remain unanswered, our customer service scribes are ever-ready to assist at [email protected].

Product Questions

What types of products do you offer?

Our inventory is a treasure trove of authentic medieval and LARP gear, including:

• Apparel: Blouses, Coats & Jackets, Dresses, Gambesons, Capes & Cloaks, and more for all ages (e.g., Boys, Girls, For Kids).
• Accessories: Bags & Pouches, Caps & Hats, Cotton Belts, and specialized LARP Accessories like Drinking Horns.
• Jewelry & Adornments: Bracelets, Earrings, Fibulas & Clasps, Belt Buckles, and other Jewellery to complete your character’s look.

Each piece is crafted with attention to detail, ensuring it enhances your immersive experience in fantasy worlds.

Are your products suitable for children?

Absolutely! We offer dedicated sections like “For Kids,” “Boys,” and “Girls,” featuring gear designed for young adventurers. Our items are made with durability and comfort in mind, perfect for family LARP events or costume play.

Do you sell authentic medieval items or modern replicas?

Our products blend historical inspiration with modern practicality, offering authentic-looking medieval gear tailored for LARP and fantasy enthusiasts. While they evoke the spirit of ancient times, they are crafted for durability and ease of use in today’s adventures.

Shipping & Delivery

Where do you ship, and how long does delivery take?

We serve adventurers across the globe, excluding certain Asian regions and other remote territories due to logistical constraints. Delivery times vary based on your chosen shipping method:

• Standard Shipping: Via DHL or FedEx, with orders processed in 1-2 days and delivered within 10-15 days after dispatch. Cost: $12.95.
• Free Shipping: Available for orders of $50 or more, using EMS. Delivery takes 15-25 days after dispatch from our workshop.

Note: Delivery may be slightly delayed by customs clearance in your realm. Tracking details will be sent to your email once your order departs.

What is your order processing time?

We require 1-2 days to meticulously prepare your order before it begins its journey, ensuring every item meets our standards of quality.

How can I track my order?

Once your gear leaves our workshop, we’ll send a tracking link to your messenger (email). Keep an eye on your inbox for updates on your order’s progress.

Payments & Security

What payment methods do you accept?

To facilitate your acquisitions, we accept Visa, MasterCard, JCB, and PayPal. Your financial information is guarded as fiercely as a dragon guards its treasure, with secure encryption for all transactions.

Is my payment information safe?

Yes! We employ robust security measures to protect your data, ensuring a safe and trustworthy shopping experience in our marketplace.

Returns & Refunds

What is your return policy?

If your gear does not meet expectations, you may return it within 15 days of receipt. Items must be in original condition. Please contact our customer service scribes at [email protected] to initiate a return, and we’ll guide you through the process.

Are there any items that cannot be returned?

For hygiene reasons, certain personalized or used items may not be eligible. Refer to our full return policy or reach out to us for specifics.

Account & Customer Service

How do I contact customer service?

Our scribes are available via email at [email protected] for any inquiries, from product questions to delivery issues. We aim to respond within 1-2 business days.

Do I need an account to place an order?

No, an account is not required—you can checkout as a guest. However, creating an account allows you to track orders faster and receive updates on new arrivals.